This week, no fewer than five funeral home owners have called and asked how they could claim their company Facebook page, because they didn’t have access. The most common reason: the employee who set it up was let go and he or she was the only one who updated it.
Sometimes, however, someone will check into your funeral home or cemetery on Facebook and a Facebook Place will be created automatically. Either way, don’t despair. There are a few ways you can regain control.
First, if the separation was friendly, reach out to the employee who set up the account and ask them to make you a Manager of the page. Once you have access, remove them from the account.
But, if it was an unfriendly breakup, you have to reach out to Facebook. Here’s how:
If you are the official representative of the business, you can usually claim a Page by reporting it to Facebook.
If no one is managing the Page, you can request to claim it:
It can take a few weeks to have your request accepted, but once that happens, you will have full access to your company’s Facebook page.
If you’d like help with your Facebook presence, adfinity can help. Contact us at 1-877-251-1222 today!